Cookie Policy

This Cookie Policy explains how Synvoxi ("Synvoxi", "we", "our", or "us") uses cookies and similar technologies when you visit or use our website, applications, and services (collectively, the "Services").

This policy should be read alongside our Privacy Policy.

By continuing to use our Services, you agree to the use of cookies as described in this policy, subject to your cookie preferences.

Cookies are small text files placed on your device when you visit a website.

They help websites function properly, remember preferences, improve performance, and provide analytical information about how visitors use the website.

Cookies may be:

• Session Cookies – deleted when you close your browser.
• Persistent Cookies – remain on your device until they expire or are deleted.
• First-Party Cookies – set directly by Synvoxi.
• Third-Party Cookies – set by external service providers.

We use cookies to:

• Ensure the website functions correctly
• Authenticate users
• Maintain secure sessions
• Remember preferences and settings
• Improve website performance
• Analyze website traffic and usage
• Measure the effectiveness of marketing campaigns
• Detect and prevent fraud and abuse

Strictly Necessary Cookies

These cookies are essential for the operation of our website and Services. Examples include:

• User authentication
• Session management
• Security controls
• Load balancing
• Payment processing support

These cookies cannot be disabled because the Services may not function properly without them.

Functional Cookies

These cookies enable enhanced functionality and personalization. Examples include:

• Remembering language preferences
• Saving user settings
• Remembering login preferences

If disabled, some features may not work as intended.

Analytics Cookies

These cookies help us understand how visitors interact with our website. Information collected may include:

• Pages visited
• Time spent on pages
• Device information
• Referral sources
• General geographic location

This information helps us improve the performance and usability of our Services.

Performance Cookies

These cookies collect information about how users interact with our Services to help us optimize functionality and reliability. Examples include monitoring:

• Website speed
• Error rates
• Service performance

Marketing and Advertising Cookies

These cookies may be used to:

• Measure advertising effectiveness
• Deliver relevant advertisements
• Prevent repetitive advertisements
• Understand user engagement with marketing campaigns

Where legally required, these cookies will only be used after obtaining your consent.

We may use trusted third-party services that place cookies on our behalf. Examples may include:

• Analytics providers
• Payment processors
• Customer support tools
• CRM providers
• Marketing automation platforms
• Social media integrations

These third parties have their own privacy and cookie policies, which govern their use of cookies.

When you first visit our website, you may be presented with a cookie banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Manage cookie preferences

Your choices will be remembered in accordance with applicable laws.

You may update your preferences at any time through our cookie settings tool where available.

Most web browsers allow you to:

• View cookies
• Delete cookies
• Block cookies
• Configure cookie preferences

Browser settings can usually be found in the "Settings," "Privacy," or "Security" sections of your browser.

Please note that disabling certain cookies may affect the functionality of our Services.

Information collected through cookies may include:

• IP address
• Browser type
• Device information
• Operating system
• Session information
• Usage statistics
• Website interaction data

Where cookie data can identify an individual, it will be treated as personal data in accordance with our Privacy Policy.

Some third-party service providers may process information outside the United Kingdom or European Economic Area.

Where applicable, we implement appropriate safeguards to protect personal information during international transfers.

We may update this Cookie Policy from time to time to reflect:

• Changes in legislation
• Changes to our Services
• Changes to the technologies we use

Updated versions will be posted on this page with a revised "Last Updated" date.

If you have any questions regarding this Cookie Policy, please contact us:

Email: privacy@synvoxi.com

Website: https://synvoxi.com

Synvoxi, United Kingdom