Terms of Service
Last Updated: June 2026
1. Agreement
These Terms of Service ("Terms") govern your use of Synvoxi's website, software, APIs, applications, and related services (the "Services").
By accessing or using the Services, you agree to these Terms.
If you do not agree, do not use the Services.
2. Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts.
If using the Services on behalf of an organization, you represent that you have authority to bind that organization.
3. Account Registration
You are responsible for:
- Maintaining account security
- Keeping login credentials confidential
- All activity occurring under your account
You must provide accurate information during registration.
4. Subscription and Fees
Certain Services require payment.
You agree to pay all applicable fees.
Subscriptions automatically renew unless cancelled before the renewal date.
All fees are non-refundable except where required by law.
5. Acceptable Use
You agree not to:
- Violate any law or regulation
- Send spam or unsolicited communications
- Distribute malware
- Interfere with platform operations
- Circumvent security measures
- Infringe intellectual property rights
- Use the Services for fraudulent activity
6. Messaging and Third-Party Platforms
The Services may integrate with third-party platforms including messaging and social media providers.
You are solely responsible for complying with:
- WhatsApp policies
- Meta policies
- Platform-specific requirements
- Applicable marketing and communication laws
Synvoxi is not responsible for actions taken by third-party platforms, including suspensions, restrictions, or account terminations.
7. Customer Data
You retain ownership of data submitted to the Services.
You grant Synvoxi a limited license to process, store, and transmit such data solely to provide the Services.
You are responsible for ensuring you have appropriate rights and permissions to process customer data.
8. AI Features
AI-generated outputs may contain inaccuracies.
You are responsible for reviewing and validating all outputs before relying upon them.
Synvoxi does not guarantee the accuracy, completeness, or suitability of AI-generated content.
9. Intellectual Property
The Services, including software, trademarks, logos, designs, and content, remain the exclusive property of Synvoxi and its licensors.
No rights are granted except as expressly stated in these Terms.
10. Service Availability
We strive to provide reliable Services but do not guarantee uninterrupted availability.
We may:
- Modify features
- Suspend services
- Perform maintenance
- Discontinue products
without liability where reasonably necessary.
11. Termination
We may suspend or terminate access if:
- These Terms are violated
- Fraudulent activity is detected
- Required by law
- Necessary to protect the platform or other users
You may terminate your account at any time.
12. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNVOXI DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNVOXI SHALL NOT BE LIABLE FOR:
- INDIRECT DAMAGES
- INCIDENTAL DAMAGES
- SPECIAL DAMAGES
- CONSEQUENTIAL DAMAGES
- LOSS OF PROFITS
- LOSS OF DATA
- LOSS OF BUSINESS OPPORTUNITIES
OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
14. Indemnification
You agree to indemnify and hold harmless Synvoxi, its officers, employees, affiliates, and partners from claims arising from:
- Your use of the Services
- Your content
- Violations of these Terms
- Violations of applicable law
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Changes to Terms
We may update these Terms from time to time.
Continued use of the Services following updates constitutes acceptance of the revised Terms.
17. Contact
Email: legal@synvoxi.com
Website: https://synvoxi.com